FURTHER SUPPORT
EMERGENCY SUPPORT
Unfortunately, counselling is not a 24 hour service. If you find yourself needing immediate support for your mental health or urgent advice on a specific issue, this page points you towards some helpful sources.
Crisis Support
- Emergency: For immediate risk to life, call 999 or attend your local A&E department.
- NHS 111: Call 111 for urgent mental health advice and triage from trained medical professionals.
- The Samaritans: Available 24 hours a day for confidential support. Call 116123 or visit the Samaritans website.
- Shout: A free, confidential 24/7 text support service. Text the word SHOUT to 85258 (Messages won’t appear on phone bills).
- CALM (Campaign Against Living Miserably): Suicide prevention support available from 5pm to midnight daily. Call 0800 585858 or use their webchat on the CALM website.
Support for Young People
- Childline have a 24 hour support phoneline for anyone under the age of 19 0800 1111. You can also email them and get 1-2-1 support from a counsellor if you set up an account on their website.
- The Mix provides a crisis messenger service 24 hours for under 25s that can be accessed by texting THEMIX to 85258. Their website provides helpful information and the possibility of counselling support.
- Nightline provide mental health support to students in higher or further education across the UK. Visit their website to type in your University to access their phoneline.
Other Support
- The Hub of Hope is a UK-wide database that allows you to search for a variety of support or specific services in your local area.
- Switchboard is the national LGBTQIA+ support line, open from 10am to 10pm daily, on 0800 0119100 or available via email and chat on their website.
- Rethink Mental Illness offer a variety of support services from support groups to expert advice. Visit their website and type in your postcode to find services local to you.
These independent support organisations are listed here purely as helpful options for times when you need urgent support. Oak House Therapy does not officially endorse, partner with, or hold responsibility for the services, actions, or advice they provide. We always encourage you to choose the support network that feels safest and right for you.